Shipping policy

<p>Last updated: 14 August 2026</p><h2>Where we ship</h2><p>BOTAT is based in Canberra, ACT, and currently ships within Australia.</p><h2>Processing time</h2><p>Orders are packed and handed to Australia Post within 1-3 business days of payment. You will receive tracking details by email once your order is on its way.</p><h2>Delivery time</h2><p>Delivery times depend on Australia Post service levels and your location, and are typically 2-10 business days from dispatch for standard shipping within Australia. These are estimates, not guarantees, and can be affected by factors outside our control.</p><h2>Shipping cost</h2><p>Shipping is calculated at checkout based on your order and location. Orders over $70 (AUD) ship free within Australia.</p><h2>Lost or delayed parcels</h2><p>If your order hasn't arrived within the expected window, contact us at info@botat.shop with your order number and we will follow it up with Australia Post on your behalf.</p><h2>Contact</h2><p>Questions about shipping: info@botat.shop.</p>